Ready to boost your IT career?
Then you are in the right place!
ServiceNow Rocket Course 2.0 by Teiva Systems is your short-run path to the career boost.
Your IT career super boost 2023 checklist
Business English
Javascript mastery or on the way
You are here now
ServiceNow – the top ITSM platform with 7.5 K B2B customers including 400+ companies of Fortune 500
Get ready to RAISE your income and work/life satisfaction on the next career turn!
Why ServiceNow Rocket Course 2.0 by Teiva Systems?
Fast learning pace – just as you are!
You master within 16 weeks only
Maximum cost-efficient* way to learn ServiceNow
Highly competent and friendly-manner teacher:
meet Iikka Isosaari
100% practical learning based on use cases of ServiceNow
Small intensive training group, 16 well selected students maximum.
Rich employment opportunities in Teiva Systems or other ServiceNow customers and partners
Recent graduates of ServiceNow Rocket Course
Sofia Akulova
ServiceNow Support Specialist
Before enrolling in the course, I did not work in IT. Discovering the ServiceNow platform started for me self-learning, but the knowledge was not structured in my brain, so I went to the course.
Maksym Diachun
ServiceNow Junior Support specialist
As soon as I finished the online course, I saw a post about starting the ServiceNow Rocket Course and I had no concerns about continuing my education. As a result of my hard work during the course, I got a job offer from Teiva Systems.
Dmytro Suprun
ServiceNow Developer
I was one of the first students at this course in winter 2019-2020. I started the course without having basic skills in web development.
At the end of the course, I got an offer. 2 students in my group started working in Teiva Systems as ServiceNow specialists.
Denys Varava
Junior Business Analyst / Project Manager
What can happen to a person who has spent more than 20 years working in the marketing industry? If someone had told me, I wouldn’t have believed it
Teiva Systems reached out to me two days before the final exam with an offer to work together.
Artem Gorodynets
ServiceNow Junior Support Specialist
I studied ServiceNow on my own and got it’s very promising. I was told to check Teiva Systems Rocket Course. Any hesitation went out after the trial lessons. I loved the classes where we applied the skills to our own cases. Two weeks after the course I had a job interview. In few days they informed me I had obtained an offer, which I was happy about:)
Please provide correct data for your Course study contract
Your week with Teiva Systems Training Center
Monday
19:00 – 21:00
Tuesday
Wednesday
Thursday
19:00 – 21:00
Friday
Saturday
Sunday
2 Hours
Class duration
67
Total hours
Full program of ServiceNow Rocket Course 2.0
2 Hours
1. Practice ServiceNow development and implementation skills to become a ServiceNow Developer or Consultant
Introduction lecture
Communication channels
Syllabus
Rules and procedures
Criteria to pass the training
4 Hours
2. Introduction to ServiceNow
An overview of ServiceNow. What ServiceNow is and who uses it.
ServiceNow infrastructure. Concept of cloud computing in ServiceNow.
What is PaaS, SaaS?
What is ITIL?
ServiceNow main terms
ServiceNow Modules blueprint (ITSM overview)
6 Hours
3. ServiceNow Administration & Configuration
Overview of useful resources
First login to ServiceNow
Basic configuration and settings of the instance
Branding
Tables & Fields
Users, Groups & Roles
Lists, Forms & Views
Application & Modules
Update Sets
2 Hours
3.1 Mid-review
Workshop
4 Hours
4. ServiceNow Pro Administration (part 1)
Data Policies, UI Policies
Workflow editor
Flow Designer
2 Hours
4.1 Mid-review
Workshop
4 Hours
5. ServiceNow Pro Administration (part 2)
SLAs
Service Catalog
Notifications
2 Hours
5.1 Mid-review
Workshop
4 Hours
6. ITSM
Intro to ITSM
Incident Management
Problem Management
Change Management
Asset And Configuration Management
Knowledge Management
Request Management (Creating catalogue item, record producer, order guide)
2 Hours
6.1 Mid-review
Workshop
6 Hours
7. Scripting (part 1)
JavaScript basic
8 Hours
8. Scripting (part 2)
UI policies
Client scripts (OnLoad, OnSubmit, OnChange, OnCellEdit)
UI actions
Debugging
Glide Record
Glide System
Glide Form
Business Rules (Before, After, Async, Display ServiceNow Course Content)
Data Policies, Access Control, Notification mail scripts,
Schedule jobs, Script Include, Creation of dynamic reference Qualifier
Service portal part
4 Hours
8.1 Mid-review
Workshop
2 Hours
9. Core system setup
Web Services
Integrations
Events
2 Hours
9.1 Mid-review
Workshop
2 Hours
10. Security reporting & dashboards
ACLs
Reporting
Homepages & Dashboards
Metrics
Workspaces
1 Hour
10.1 Mid-review
Workshop
4 Hours
11. One to one session
Simulation of interview
2 Hours
12. Session with recruiter
2 lessons on CV best practices, CV creation, and 1 lesson to review results
4 Hours
13. One to one session with recruiter
Interview with recruiter
