ServiceNow Course — Teiva Systems Training Centre

Ready to boost your IT career?

Then you are in the right place!

Free ServiceNow Rocket Course 3.0 by Teiva Systems is your short-run path to the career boost.

Date

October, 10

Platform:

Zoom

Language:

Ukrainian/English

Your IT career super boost 2023 checklist

Business English

Javascript mastery or on the way

You are here now

ServiceNow – the top ITSM platform with 7.5 K b2b customers including 400+ companies of Fortune 500

Get ready to RAISE your income and work/life satisfaction on the next career turn!

Why ServiceNow Rocket Course 3.0 by Teiva Systems?

Fast learning pace – just as you are!
You master within 16 weeks only

Our course is provided at absolutely no cost, ensuring accessibility to valuable educational resources

Highly competent and friendly-manner teachers from Teiva Systems

100% practical learning based on use cases of ServiceNow

Since 2007 in the development of innovative applications. We take immense pride in our esteemed status as a ServiceNow Premier Partner

Rich employment opportunities in Teiva Systems or other ServiceNow customers and partners

Why we've offered the Rocket Course 3.0 for free

Widening Access to Knowledge: Our goal is to make valuable education accessible to a broader audience.

Strengthening our Highly Skilled Workforce: 50% of Graduates from Prior Courses are Now Valued Members of the Teiva Systems.

Promotion of ServiceNow in Ukraine: Demonstrating ServiceNow’s Progression and Significant Potential for a Confident Future.

Your week with Teiva Systems training centre

Monday

19:00 – 21:00

Tuesday

Wednesday

Thursday

19:00 – 21:00

Friday

Saturday

Sunday

2 Hours
Class duration

67
Total hours

Full program of ServiceNow Rocket Course 3.0

2 Hours

+

1. Practice ServiceNow development and implementation skills to become a ServiceNow Developer or Consultant

Introduction lecture
Communication channels
Syllabus
Rules and procedures
Criteria to pass the training

4 Hours

+

2. Introduction to ServiceNow

An overview of ServiceNow. What ServiceNow is and who uses it.
ServiceNow infrastructure. Concept of cloud computing in ServiceNow.
What is PaaS, SaaS?
What is ITIL?
ServiceNow main terms
ServiceNow Modules blueprint (ITSM overview)

6 Hours

+

3. ServiceNow Administration & Configuration

Overview of useful resources
First login to ServiceNow
Basic configuration and settings of the instance
Branding
Tables & Fields
Users, Groups & Roles
Lists, Forms & Views
Application & Modules
Update Sets

2 Hours

+

3.1 Mid-review

Workshop

4 Hours

+

4. ServiceNow Pro Administration (part 1)

Data Policies, UI Policies
Workflow editor
Flow Designer

2 Hours

+

4.1 Mid-review

Workshop

4 Hours

+

5. ServiceNow Pro Administration (part 2)

SLAs
Service Catalog
Notifications

2 Hours

+

5.1 Mid-review

Workshop

4 Hours

+

6. ITSM

Intro to ITSM
Incident Management
Problem Management
Change Management
Asset And Configuration Management
Knowledge Management
Request Management (Creating catalogue item, record producer, order guide)

2 Hours

+

6.1 Mid-review

Workshop

6 Hours

+

7. Scripting (part 1)

JavaScript basic

8 Hours

+

8. Scripting (part 2)

UI policies
Client scripts (OnLoad, OnSubmit, OnChange, OnCellEdit)
UI actions
Debugging
Glide Record
Glide System
Glide Form
Business Rules (Before, After, Async, Display ServiceNow Course Content)
Data Policies, Access Control, Notification mail scripts,
Schedule jobs, Script Include, Creation of dynamic reference Qualifier
Service portal part

4 Hours

+

8.1 Mid-review

Workshop

2 Hours

+

9. Core system setup

Web Services
Integrations
Events

2 Hours

+

9.1 Mid-review

Workshop

2 Hours

+

10. Security reporting & dashboards

ACLs
Reporting
Homepages & Dashboards
Metrics
Workspaces

1 Hour

+

10.1 Mid-review

Workshop

4 Hours

+

11. One to one session

Simulation of interview

2 Hours

+

12. Session with recruiter

2 lessons on CV best practices, CV creation, and 1 lesson to review results

4 Hours

+

13. One to one session with recruiter

Interview with recruiter

Contact form

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Recent graduates of ServiceNow Rocket Course

Tetyana Timofeeva

Quality Assurance Engineer

By enrolling in the Rocket 2.0 course and immersing myself in the world of ServiceNow, I transformed my career trajectory and set the stage for a fulfilling future as an IT professional.

read more

Ripsime Khachatrian

Business Analyst/Project Manager

Embarking on the Rocket course at Teiva Systems Academy transformed my career, leading me from a state of depression to becoming a successful ServiceNow specialist with exciting job opportunities.

read more

Sofia Akulova

ServiceNow Support Specialist

Before enrolling in the course, I did not work in IT. Discovering the ServiceNow platform started for me self-learning, but the knowledge was not structured in my brain, so I went to the course.

read more

Maksym Diachun

ServiceNow Junior Support specialist

As soon as I finished the online course, I saw a post about starting the ServiceNow Rocket Course and I had no concerns about continuing my education. As a result of my hard work during the course, I got a job offer from Teiva Systems.

read more

Dmytro Suprun

ServiceNow Developer

I was one of the first students at this course in winter 2019-2020. I started the course without having basic skills in web development.
At the end of the course, I got an offer. 2 students in my group started working in Teiva Systems as ServiceNow specialists.

read more

Denys Varava

Junior Business Analyst / Project Manager

What can happen to a person who has spent more than 20 years working in the marketing industry? If someone had told me, I wouldn’t have believed it
Teiva Systems reached out to me two days before the final exam with an offer to work together.

read more

Artem Gorodynets

ServiceNow Junior Support Specialist

I studied ServiceNow on my own and got it’s very promising. I was told to check Teiva Systems Rocket Course. Any hesitation went out after the trial lessons. I loved the classes where we applied the skills to our own cases. Two weeks after the course I had a job interview. In few days they informed me I had obtained an offer, which I was happy about:)

read more